Privacy Statement | capitaloneth.com
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Privacy Policy for Customers

Privacy Policy for Customers

Capital One Real Estate Co.,Ltd. recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects in accordance with the Personal Data Protection Laws.

 

Collection of Personal Data

We will collect your personal data that receive directly from you as following:

 

your account registration

telephone

email address

Facebook Login

Google Login

Types of Data Collected

Personal data such as name, surname, age, date of birth, nationality, identification card, passport, etc.

 

Contact information such as address, telephone number, e-mail address, etc.

 

Account details such as username, password, transactions history, etc.

 

Proof of identity such as copy of identification card, copy of passport, etc.

 

Transaction and Financial information such as purchase history, credit card details, bank account, etc.

 

Technical data such as IP address, Cookie ID, Activity Log, etc.

 

Other such as photo, video, and other information that is considered personal data under the Personal Data Protection Laws.

 

Children

If you are under the age of 20 or having legal restrictions, we may collect use or disclose your personal data. We require your parents or guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

 

Storage of data

We store your personal data as hard copy and soft copy.

 

We store your personal data by using the following systems:

 

Third-party server service providers outside of Thailand

Use of Data

We use the collected data for various purposes:

 

To create and manage accounts

To provide products or services

To improve products, services, or user experiences

To share and manage information within organization

To conduct marketing activities and promotions

To provide after-sales services

To gather user's feedback

To process payments of products or services

To comply with our Terms and Conditions

To comply with laws, rules, and regulatory authorities

Data Retention

We will retain your personal data for as long as necessary during the period you are a customer or under relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless law requires or permits a longer retention. period. We will erase, destroy or anonymize your personal data when it is no longer necessary or when the period lapses.

 

Data Subject Rights

Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following:

 

Withdrawal of consent: If you have given consent to us to collect, use or disclose your personal data whether before or after the effective date of the Personal Data Protection Laws, you have the right to withdraw such consent at any time throughout the period your personal. data available to us, unless it is restricted by laws or you are still under beneficial contract.

 

Data access: You have the right to access your personal data that is under our responsibility; to request us to make a copy of such data for you; and to request us to reveal as to how we obtain your personal data.

 

Data portability: You have the right to obtain your personal data if we organize such personal data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the personal data in such format directly to other data controllers if doable by automatic means; and to request to obtain the personal data in such format sent or transferred by us directly to other data controller unless not technically feasible.

 

Objection: You have the right to object to collection, use or disclosure of your personal data at any time if such doing is conducted for legitimate interests of us, corporation or individual which is within your reasonable expectation; or for carrying out public tasks.

 

Data erasure or destruction: You have the right to request us to erase, destroy or anonymize your personal data if you believe that the collection, use or disclosure of your personal data is against relevant laws; or retention of the data by us is no longer necessary in connection with related purposes under this Privacy Policy; or when you request to withdraw your consent or to object to the processing as earlier described.

 

Suspension: You have the right to request us to suspend processing your personal data during the period where we examine your rectification or objection request; or when it is no longer necessary and we must erase or destroy your personal data pursuant to relevant laws but you instead request us to suspend the processing.

 

Rectification: You have the right to rectify your personal data to be updated, complete and not misleading.

 

Complaint lodging: You have the right to complain to competent authorities pursuant to relevant laws if you believe that the collection, use or disclosure of your personal data is violating or not in compliance with relevant laws.

 

You can exercise these rights as the Data Subject by contacting our Data Protection Officer as mentioned below. We will notify the result of your request within 30 days upon receipt of such request. If we deny the request, we will inform you of the reason via SMS, email address, telephone, registered mail (if applicable).

 

Advertising and Marketing

We may send certain information or newsletter for the purpose of utilizing your preference via your email. If you no longer want to receive the communications from us, you can click the "unsubscribe" link in the email or contact us through our email.

 

Cookies

To enrich and perfect your experience, we use cookies or similar technologies to display personalized content, appropriate advertising and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website and their website access preferences. If you do not wish to have cookies placed on your computer you should set their browsers to refuse cookies before using our website.

 

Data Security

We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including administrative safeguard, technical safeguard, physical safeguard and access control

 

Data Breach Notification

We will notify the Office of the Personal Data Protection Committee without delay and, where feasible, within 72 hours after having become aware of it, unless such personal data breach is unlikely to result in a risk to the rights and freedoms of you. If the personal data breach is likely to result in a high risk to the rights and freedoms of you, we will also notify the personal data breach and the remedial measures to you without delay through our website, SMS, email address, telephone or registered mail. (if applicable).

 

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Any changes of this Privacy Policy, we encourage you to frequently check on our website.

 

This Privacy Policy was last updated and effective on 8th June 2022.

 

Links to Other Sites

The purpose of this Privacy Policy is to offer products or services and use of our website. Any websites from other domains found on our site is subject to their privacy policy which is not related to us.

 

Contact Information

If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us by using the following details:

 

Data Controller

 

Capital One Real Estate Co.,Ltd.

 

52 Bangna Trad 25 KW Thailand Bldg , Bang Na Nuea, Bang Na, Bangkok, 10260

 

info@capitalone.in.th

 

www.capitaloneth.com

 

023980522

 

Data Protection Officer

 

IT Team

 

52 Bangna Trad 25 KW Thailand Bldg , Bang Na Nuea, Bang Na, Bangkok, 10260

 

it@capitalone.in.th

 

0805625555







 

Privacy Policy for Customers

Capital One Real Estate Company Limited attaches great importance to the protection of your personal information. This Privacy Policy describes practices regarding the collection, use or disclosure of personal information. including the rights of the owner of the personal data according to the personal data protection law

Collection of personal information

We will collect personal information obtained directly from you through the following channels:

  • Subscription

  • telephone

  • Email

  • Facebook Login

  • Google Login

Types of Personal Data Collected

Personal information such as name, surname, age, date of birth, nationality, identification number passport, etc.

Contact information such as address, telephone number, e-mail address, etc.

Account information such as user accounts usage history, etc.

Proof of identity such as a copy of your ID card Copy of passport, etc.

Transactional and financial information such as order history Credit card details, bank accounts, etc.

Technical information such as IP address, Cookie ID, website usage history (Activity Log), etc.

Other information such as pictures, animations and any other information that is considered personal data in accordance with the Personal Data Protection Act.

minor

If you are under 20 or have legal limitations. We may collect, use or disclose your personal information. We may need your parent or guardian's consent or where the law allows. If we become aware that personal information has been collected from minors without the consent of their parents or guardians. We will delete that information from our servers.

Methods for retaining personal information

We will retain your personal data in hardcopy and electronic form.

We keep your personal information as follows:

  • Overseas server providers

Processing of personal data

We will collect, use or disclose your personal information for the following purposes:

  • to create and manage user accounts

  • to deliver goods or services

  • To improve a product, service or user experience

  • for management within the company

  • for marketing and promotion

  • for after sales service

  • to collect feedback

  • to pay for goods or services

  • to comply with the Terms and Conditions

  • to comply with the laws and regulations of government agencies

Storage period of personal data

We will retain your personal data for the necessary periods of time you are a customer or relationship with us, or for the period necessary to fulfill the purposes related to this Policy. which may need to be preserved afterwards Where required by law, we will delete, destroy, or otherwise anonymize your personally identifiable information. when it is no longer necessary or at the end of the said period

Rights of personal data subject

under the Personal Data Protection Law You have the right to:

right to withdraw consent if you have given your consent We will collect, use or disclose your personal information. Either the consent you have given before the date on which the Personal Data Protection Law comes into force or thereafter. You have the right to withdraw your consent at any time.

Right to access You have the right to request access to your personal data that is under our responsibility and to ask us to copy it for you. including asking us to disclose how we obtained your personal information.

Right to data portability You have the right to obtain your personal data in the event that we provide it in a format that is readable or usable by means of a working device or device. automatic and can use or disclose personal information by automated means We also have the right to request that we transmit or transfer personal data in such form to another personal data controller whenever possible by automated means. and have the right to obtain personal data that we transmit or transfer personal data in such form directly to another personal data controller unless it can't be operated due to technical reasons.

Right to object You have the right to object to the collection, use or disclosure of your personal data at any time. If the collection, use, or disclosure of your personal data is made for the purpose of carrying out a necessary operation under our legitimate interests or of another person or entity. without exceeding the limits that you can reasonably expect or to carry out missions in the public interest

Right to erasure/destruction You have the right to request erasure/destruction of your personal data or to make personal data non-identifiable to you. If you believe that your personal data has been unlawfully collected, used or disclosed in relation to any applicable law, or you believe that we have no need to keep it for the relevant purposes in this policy. or when you have exercised the right to withdraw your consent or exercise your right to object as stated above

Right to restriction of processing You have the right to request a temporary suspension of the use of your personal data in the event that we are investigating your right to rectification of personal data or objections to it. otherwise we are obliged and obliged to delete or destroy your personal data in accordance with applicable law but you request that we suspend its use instead.

Right to rectification You have the right to request that your personal data be correct, current, complete and not misleading.

Right to lodge a complaint You have the right to lodge a complaint with the relevant legal authority. If you believe the collection, use or disclosure of your personal information It is an act that violates or fails to comply with the relevant laws.

You can exercise your rights as the above personal data subject. By contacting our Personal Data Protection Officer as detailed at the end of this policy. We will notify you of the results within 30 days from the date we receive your request to exercise your rights. If we decline a request, we will inform you of the reason for the refusal via various channels such as text message (SMS), email, phone call, letter, etc.

Advertising and Marketing

We may send information or newsletters to your email address. Its purpose is to offer you something that is of interest to you. If you no longer wish to receive communications from us via email, you can click "uncontact" in the email link or reach out to our email address.

Personal tracking technology (Cookies)

To make your user experience more complete and efficient, we use cookies or similar technologies. to improve access to products or services suitable advertisement and track your usage We use cookies to identify and track users of our website and access to our website. If you do not want cookies on your computer You can set your browser to refuse cookies before using our website.

Security of personal information

We will maintain the security of your personal data in accordance with the principles of confidentiality (confidentiality), accuracy, completeness (integrity) and condition for use (availability) in order to prevent loss, access, use, change, alteration or disclosure. We will also provide measures to maintain the security of personal data. which covers administrative protection measures Administrative safeguards, technical safeguards and physical safeguards regarding access control or access control.

Notification of personal data breach

In the event of a breach of your personal data We will notify the Office of the Personal Data Protection Commission without delay within 72 hours from the time we are aware of the cause as practicable. Where the infringement has a high risk of affecting your rights and freedoms We will notify you of violations with remedies without delay through various channels such as website, text message (SMS), email, phone call, letter, etc.

Amendments to the Privacy Policy

We may revise this policy from time to time. You can find the revised terms and conditions of this policy through our website.

This policy was last revised and effective as of 08 June 2022.

Privacy Policy of Other Sites

This Privacy Policy applies only to the provision of products, services and use of the Website for our customers. If you visit another website, even through our website The protection of personal information is subject to the privacy policy of that website. which we are not affiliated with

contact details

If you would like to inquire about this Privacy Policy Including requesting to exercise rights, you can contact us or our Data Protection Officer as follows:

Personal Data Controller

Capital One Real Estate Company Limited

52 Bangna Trat 25 Building KW Thailand Bangna Nuea Bangna Bangkok 10260

Email info@capitalone.in.th

Website: www.capitaloneth.com

Phone number 023980522

Personal Data Protection Officer

IT Team

52 Bangna Trat 25 Building KW Thailand Bangna Nuea Bangna Bangkok 10260

Email it@capitalone.in.th

Phone number 0805625555

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